Last Updated: November 24, 2025

Effective For: www.geturgent2k.com, app.geturgent2k.com, and all Urgent2K services by Malokun Labs Ltd.

1. Introduction

GetUrgent2K ("Urgent2K", "we", "us", "our") is a platform operated by Malokun Labs Ltd, registered in Nigeria. We are committed to protecting your privacy and handling your personal data in a lawful, transparent, and secure manner. This Privacy Policy explains what personal data we collect, why we collect it, how we process and store it, your rights under the Nigeria Data Protection Act (NDPA 2023), and how you can exercise those rights. Use of our platform indicates your acceptance of this policy.

2. Data We Collect

3. Lawful Basis for Processing (Required by NDPA)

We only process your data under lawful grounds: • Consent — when you provide information voluntarily • Contractual necessity — to pay you for gigs and enable your account • Legitimate interest — security, fraud detection, platform optimisation • Legal obligation — compliance with Nigerian financial and regulatory requirements

4. Why We Collect Your Data

We use your personal data to: • Create and manage your Urgent2K account • Match you to suitable gigs • Verify your identity where needed • Process payouts securely to your bank • Enable communication between you and us • Prevent fraud, duplicate identities, and abuse • Improve platform performance • Provide customer support • Comply with NDPA and financial-sector regulations We never sell your personal information.

5. Who Has Access to Your Data

6. Data Retention

We keep your data only for as long as necessary: • Account information: While your account is active • Verification data (NIN, ID): Maximum 3 years or until deletion request is processed • Bank details: While payouts are active • Cookies & analytics: 12–24 months • Customer support messages: 12 months • Deleted account logs: 90 days for audit/security After retention periods expire, we permanently delete or anonymize your data.

7. Your Rights Under the NDPA 2023

You have full rights over your personal data, including the right to: • Access — request a copy of the data we hold • Rectification — correct inaccuracies • Erasure (Right to be Forgotten) — delete your data • Restriction — limit how your data is used • Object — stop certain processing activities • Portability — receive your data in a transferable format • Withdraw consent — at any time • Complain — to the Nigeria Data Protection Commission (NDPC)

8. How to Request Deletion or Manage Your Data

You may request full deletion by contacting: info@malokunlabs.com Your request will be processed within 7 days, and we will send written confirmation once completed. We are also building an automated account deletion feature inside the user dashboard.

9. Security Measures

We use multiple layers of security, including: • Encrypted storage • Password hashing • Strict internal access controls • Fraud monitoring • Secure server architecture • Two-step verification (coming soon) Despite our best efforts, no system is 100% risk-free. We notify users and regulators promptly if breaches occur.

10. Cookies and Tracking

We use cookies to: • Understand visitor behaviour • Improve site performance • Remember user preferences • Analyse usage patterns Users may disable cookies through their browser.

11. Children's Privacy

Urgent2K is not intended for individuals under 18. We do not knowingly collect or process children's personal data.

12. International Transfers

If any data is processed outside Nigeria, it is protected through: • Standard contractual clauses • Encryption • Secure hosting partners

13. Changes to This Policy

We may update this policy periodically. When changes occur, we will update the "Last Updated" date and notify users where appropriate.

14. Contact Information

For questions, concerns, or requests: 📧 info@malokunlabs.com 📍 Malokun Labs Ltd, Lagos, Nigeria 🛡 Data Protection Officer (DPO): Logor@malokunlabs.com